Print Smarter: What to Look for in a True Print Partner
You’re not alone if you’ve ever felt like your printer delivered the job but left you managing the chaos.
There’s a difference between a printer and a print partner. When timelines are tight, specs evolve, and details matter, you need a team that’s in it with you from start to finish.
Clear, Proactive Communication
You shouldn’t have to chase updates or wonder where things stand. A true partner keeps you informed, responds quickly, and helps you avoid surprises.
Our CHG team is responsive, transparent, and ready to help from quote to delivery.
“Thanks for the hard work you all did to complete this project. We appreciate the expertise and excellence you always demonstrate.”
— Diane P.
Timelines You Can Count On
Consistency is critical whether you’re on a tight schedule or planning ahead. Your printer should keep projects moving and alert you to any roadblocks before they become problems.
Flexibility That Works with You
Change happens. From updated quantities to paper substitutions or revised layouts, your printer should be ready to pivot—without slowing down.
Print Quality That Matches Your Standards
From crisp text to rich color and clean finishing, your print materials should reflect your brand’s value. Quality is non-negotiable.
“Just a note to let you know that we are very pleased with the manuals. Your delivery was on target, and the print quality is outstanding! Thanks for your great service.”
— Joseph C.
A Team That Makes Your Life Easier
From file prep to shipping logistics and fulfillment, your printer should help lighten the load. At CHG, we bring reliable support and real solutions—so you can stay focused on your audience, not your workflow
Use our checklist to evaluate your current provider and see if they’re helping you move forward or holding you back. This checklist is designed to help you evaluate whether your current provider is truly supporting your goals or simply going through the motions
- Do they respond quickly and clearly to your questions?A reliable ally keeps communication easy and efficient. It may be time to move on if you’re chasing down answers.
- Are turnaround times consistently fast and on schedule?
Missed deadlines can mean missed opportunities. Your printer should deliver when they say they will, with no surprises. - Do they offer flexible print options to fit your needs?
Whether it’s a short run or large order, offset or digital, your printer should help you choose the best solution for your project and budget. - Can they adapt when plans or specs change?
Real-world projects shift. You need a partner who can roll with the punches, not one who stalls the process. - Is the quality of print and binding consistently high?
If your books aren’t matching the standards you expect, or if issues pop up frequently, that’s a red flag. - Do they offer additional services that simplify your workflow?
Look for value-adds like eBook conversion, cover enhancements, and fulfillment. A partner who can do more helps you do less. - Do they treat you like a customer—or a collaborator?
The best print allies work with you, not just for you. They listen, solve problems, and have your back.
